Info

Shipping

DOMESTIC:

All parcels are shipped with Australia Post. Please allow 1-2 business days for your order to be dispatched. 

STANDARD SHIPPING: $10

3-5 BUSINESS DAYS

INTERNATIONAL:

Enquiries please contact @asafields_ on Instagram.

 

Returns & Exchange Policy

Thank you for choosing Asa Fields. Please take a moment to review our returns and exchanges policy below. If you have any questions or concerns, please email us at asafieldsco@gmail.com

Eligibility:

 

We do not accept returns for Made to Order Garments - for exchanges please contact us within 7 days of receiving your order via email and we will do our best with limited stock to assist you.

Please ensure the pieces remain in new condition, in original packaging. All items will be inspected upon arrival. 

      

    Shipping:

      

    Pre-paid labels for all domestic returns and exchanges will be provided.  

     

    Fees:

     

    Domestic exchanges: $10 return fee.

       

     

    PLEASE NOTE:

     

    If you believe your garment is faulty, or this arrives marked - please flag this immediately via email for review/replacement. Do not attempt to wash this as this impacts our ability to accurately investigate this.

     

    We do not offer exchanges or returns on re-worked garments. Being vintage recycled textiles, these items may have minor imperfections - we do our best to list these within product descriptions.

    Contact Us

    We are here to help. Our customer service is available Monday-Friday. Please contact the relevant email below, and our team will respond to you within 24 - 48 hours.

     

    ASAFIELDSCO@GMAIL.COM
    Alternatively, for small enquiries contact @asafields_ on Instagram.

    Product Care

    All Garments are hand made with care.

    To ensure longevity in your garment, we recommend hand wash or machine wash on delicate setting and hang to dry. Do not bleach, use harsh detergents or softeners, expose to high temperatures, or tumble dry.